Articles
Yes they can.
Can I get unlimited bandwidth?No. We do not offer packages with unlimited bandwidth. We set limits to both protect you and to...
Can I host multiple domains under one account?With our Professional Plus Package, you may have two domains. If you require multiple...
Can I setup Anonymous FTP access?Yes. You will need to request a dedicated IP.
Can KaelinWeb host all domain extensions?Yes. All available domain extensions are supported.
Do you allow Telnet access?We allow SSH, which is the same as Telnet, just on a secure connection. For security purposes,...
Do you count POP/SMTP/FTP toward bandwidth usage?Yes. These are all applied toward bandwidth usage.
Do you have PHP with IMAP support (compiled with IMAP)?Yes, PHP is compiled with IMAP support. However, the servers themselves do not have IMAP.
Do you offer Coldfusion, ASP, and/or other server side scripting languages?We do not support ASP, JSP or Coldfusion. However, we do offer the latest versions of PHP, Perl...
Do you offer streaming media? RealAudio/Video?HTTP streaming is available. RealAudio/Video is not.
Do your servers support PGP or GNUPG?GNUPG is fully supported.
Does CPanel count toward disk space? Bandwidth?No. It does not count toward disk space or bandwidth.
How long does it take to setup a new account?New accounts are setup within 24-72 hours from the time we receive payment. Once your new account...
How often you do backups?Backups are done daily. However, it is your responsibility to insure that you have...
If I add more domains, and have 1 IP address, can you please explain to me how it works that the right site will pull up?All servers are using BIND to manage the DNS. All domains, even if they are on the same IP, will...
Is PHP running in safe mode?PHP is not running in safe mode.
Is there a minimum contract for any of your plans?There are no minimum contracts required. You may pay monthly, or annually on any of our...
May I host adult content?No. We do not allow adult content of any kind on our servers. If any customer is found to...
May I use my own SSL (Secure Server) certificate?Yes. You must have a dedicated IP to use your own private SSL certificate. We can obtain and...
Prices are quoted in what currency?All prices are quoted in US Dollars (US$).
What databases do you support besides MySQL? Do you support Microsoft Access?We only support MySQL.
What is CPanel?CPanel is a full featured web based control panel that allows you to manage your domain through a...
What is the connection speed of the servers?100MBit connection directly peering with 14 networks in Atlanta, 1Gbit to Aleron, 1Gbit to...
What kind of override do you allow in Apache's .htaccess files? What is the value of the AllowOverride value in the httpd.conf?.htaccess will have the power to override the apache settings, such as directory permissions, IP...
What methods of payment are accepted?We accept Visa, MasterCard, American Express, Discover/Novus as well as online check payments via...
What type of platform are these accounts on?All Servers are running CentOS
Will I be able to access my domain without the "www." prefix?Yes. You will be able to access your domain address with or without "www." in front of...
Will I have access to the PHP.ini file?No.
