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To use our shared SSL certificate for your web site, please use the following URL:...
I cannot access my subdomain at www.sub.domain.com?Simply remove the "www." and you should be able to access the subdomain fine. Subdomains...
I have to have some specific modules installed for my site to operate properly. How do I know your services can support them?You can check our installed modules here. If you require a module that is not listed, please...
I recently signed up for a hosting account and I am not able reach my site using the domain name. What could be the possible cause?If you have followed the steps for pointing your domain name to our nameservers, but your new...
What are the nameservers for KaelinWeb Hosting?Primary Server Hostname: ns3.kaelinweb.comSecondary Server Hostname: ns4.kaelinweb.com
What if I need KaelinWeb to do updates and maintenance? Is that included in hosting costs?Hosting costs include your "website rent" and all required maintenance and monitering of the...
What is the path to....?Web Directory: /home/username/public_html CGI-BIN: /home/username/public_html/cgi-bin...
What permissions will I need to set my CGI scripts to in order to have them run properly?CGI scripts only need to be chmod 755 to run. Additionally, scripts should NOT be put at 777 on...
What scripts, if any, are banned from your servers?UltimateBBS (all versions) Ikonboard (all versions) All flat-file based forums All chat...
What username/password do I use to upload to my subdomains?You will use your CPanel username/password. If you have created the subdomain for another user,...
